PODCAST: How to Deal with Negative Reviews Positively
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PODCAST: How to Deal with Negative Reviews Positively

Posted by Benoît Mercier on 27 October 2020
PODCAST: How to Deal with Negative Reviews Positively

So you've come across a negative review of your company. It's never fun to read negative reviews when you put your heart and soul into your business on a daily basis. But negative reviews are part of being in business, and are certainly part of the online world in general, where people are often more harsh than they would be in person. We can feed you the old "don't take it personally" line, but the fact is that no matter how you take it internally, it's your response externally that will make you a winner. The truth is that your customers and potential customers are reading your company reviews and taking them into consideration when deciding whether to give you their business or not. The good news is that they are also reading how you respond.

Click here to listen to our podcast: How to Deal with Negative Reviews Positively

Author: Benoît Mercier
About: With extensive Marketing and Business Development experience acquired in the hi-tech industry, Benoît is a web consultant with Bloomtools helping small and medium companies grow their business online.
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